Return policy

Information on the Protection of Personal Data;
At Dermasil, we attach great importance to processing and preserving your personal data in accordance with Personal Data Protection Law No. 6698 ("Law"). We would like to inform our customers about the purposes and methods of collecting, processing, and transferring personal data, as well as your rights arising from the Law.

1. Methods of collecting personal data
As Dermasil, in our capacity as data controller, within the framework of our legal obligations arising from the legislation, we collect your personal data verbally, in writing or electronically through websites, social media channels, mobile applications and similar means for the purposes of enabling you to benefit from the services of our brands, informing you about our campaigns with your consent, recording your suggestions and complaints, creating better service standards for you, and determining and implementing the commercial and business strategies of YOUR COMPANY FULL NAME LTD.

1. Processing of personal data and purposes of processing
As the Milk Chief, in our capacity as data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels and/or any other channels including but not limited to these; your personal and/or sensitive personal data that we obtain with your consent may be obtained, recorded, stored, modified, updated, periodically checked, rearranged, classified, kept for the period required for the purpose for which they are processed or stipulated in the relevant law, and in case of actual legal or service-related requirements, it may be shared/transferred with private-legal entities that ŞİRKETİR TAM ADI LTD works with or with public institutions and organizations for which it is legally obliged and/or relevant third-party natural person/legal persons residing in Türkiye or abroad, and it may be transferred abroad in case of actual legal or service-related requirements.
We would like to inform you that we may process your personal data for purposes such as enabling Süt Şefi customers to benefit from the services of our brands, informing you about our campaigns with your approval, recording your suggestions and complaints, creating better service standards for you, determining and implementing Süt Şefi commercial and business strategies, and in any case, in accordance with the Personal Data Protection Law No. 6698 and the relevant legislation.


1. Transfer of Personal Data
Süt Şefis may only share your personal data in question with our group companies, business partners, customers with whom we have agreements and serve due to our activities, suppliers, audit companies or public institutions or organizations authorized to request such data due to a legal obligation, including but not limited to other relevant authorities, for the purposes of conducting Company activities, ensuring the business relationship between data owners and our customers and/or conducting meetings for this purpose, providing services, opportunities and facilities, and improving service quality, provided that adequate measures are taken within the framework of your explicit consent or the security and confidentiality principles specified in the Law, and abroad provided that the necessary security measures are taken.

1. Rights of the Personal Data Owner Listed in Article 11 of the Personal Data Protection Law (“Law”)
The Dairy Supervisor will respond to the following requests from interested parties:
1. a) To learn whether or not the Dairy Chef processes personal data about them and which personal data they process,
2. b) Obtaining information regarding the purposes of the processing activity,
3. c) Knowing the third parties to whom the Milk Chief transfers personal data, either domestically or abroad,
4. d) To request correction of personal data in case it is processed incompletely or incorrectly,
5. e) Request the deletion or destruction of personal data in accordance with the law,
6. f) In case of a request for correction, deletion or destruction of personal data, to request that the actions taken be notified to third parties to whom personal data has been transferred,
7. g) To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems, and
8. h) Receiving a copy of your personal data.
9.
You can contact us regarding your opinions and questions.
Dairy Chef
Company number: 00000000
Çetin Emeç neighborhood Güven Evler Street No:7

Privacy and Security
Süt Şefi. Online Shop requests certain personal information (name, age, interests, email address, etc.) to better serve its customers. This information, collected on Süt Şefi Online Shop servers, is used solely within Süt Şefi Online Shop for periodic campaigns, tailored promotional activities to customer profiles, and customer "categorization" efforts to prevent the transmission of unsolicited emails. Süt Şefi LTD. Online Shop does not share the information collected from membership forms with third parties without the knowledge or instruction of the member in question, and does not use or sell it for commercial purposes outside of its operations.
Customer information may only be disclosed to official authorities if such information is requested by official authorities and in cases where disclosure to official authorities is required in accordance with the provisions of the applicable mandatory legislation.
All information entered into the system by the customer is accessible only to the customer and can only be changed by the customer. It is not possible for anyone else to access or change this information. To maximize the security of our valued customers, the credit card information requested on the payment page is not stored on the servers of Süt Şefi. Online Shop or the companies that provide it. This ensures that all payment transactions are conducted between your bank and your computer through the Süt Şefi. Online Shop interface.

Use of Cookies
Cookies are small text files or pieces of information that are saved on your computer or mobile device (such as a smartphone or tablet) when you visit our site.
We use cookies to make our Sites easier to use and to tailor them to your interests and needs. Websites can read and write these cookie files, allowing them to remember important information about you (such as remembering your preference settings) so we can recognise you and provide you with a more relevant website.
Cookies also help speed up your future browsing on our Sites. Additionally, we may use cookies to collect statistical information about the use of our Sites to understand how visitors use our Sites and to improve the design and usability of our Sites.

Dermasil
info@rachex35@yandex.com